The Importance of Video Messaging in PRM Initiatives
Video messaging is revolutionizing the way businesses connect with partners and get things done. It’s not just some fancy gadget to play around with; it’s quickly becoming essential. Think about it. Video messaging makes communication [...]
INFOGRAPHIC: Getting Assisted by AI
By Mark DiMattei, Keypoint Intelligence We’ve been imagining about artificial assistants all the way back with Rosie the Robot. And while we have electronic vacuums and food dishes for our pets, advancements in artificial intelligence (AI) [...]
Beyond Open Rates: Leveraging Innovative Email Marketing Trends for MSP and BSP Success
Email marketing has come a long way, baby! Gone are the days when open rates were the be-all and end-all of your campaign analytics. Today’s savvy MSPs (Managed Service Providers) and BSPs (Business Service Providers) [...]
Epson Earns Scanner Line of the Year Distinction from Keypoint Intelligence for Second Consecutive Year
Recognition Highlights Epson’s Strong Performance, Robust Feature Set and Future-Ready Scanning Solutions Across Its Entire Portfolio LOS ALAMITOS, Calif. – March 11, 2026 – Epson America today announced that Keypoint Intelligence, the leading market research firm and independent evaluator of print and smart workplace technology and services, recognized Epson with the BLI 2026 Scanner Line of the Year Award. Epson was named for the [...]
Service Leadership Releases 2026 Annual IT Solution Provider Compensation Report
TAMPA, Fla. — March 11, 2026 — Service Leadership Inc.®, a ConnectWise company, today released the findings of the 2026 Annual IT Solution Provider Compensation (Remuneration) Report™, the industry’s leading global resource for compensation benchmarks and best practices for IT solution providers. This Service Leadership report uniquely correlates compensation data with IT solution provider profitability. The analysis provides clear insight into how compensation strategies differ [...]
ConnectWise 2026 MSP Threat Report Spotlights How Identity Abuse is Redefining MSP Risk
TAMPA, Fla. – March 5, 2026 – ConnectWise today announced the release of its 2026 MSP Threat Report, delivering global threat intelligence and actionable guidance for Managed Service Providers (MSPs) navigating one of the most complex cybersecurity landscapes to date. The report details the most significant threats observed throughout 2025 and reflects ConnectWise’s continued evolution in helping customers secure and strengthen their businesses as [...]