INFOGRAPHIC: Getting Assisted by AI

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By Mark DiMattei, Keypoint Intelligence We’ve been imagining about artificial assistants all the way back with Rosie the Robot. And while we have electronic vacuums and food dishes for our pets, advancements in artificial intelligence (AI) [...]

1103, 2026

Epson Earns Scanner Line of the Year Distinction from Keypoint Intelligence for Second Consecutive Year

By |March 11th, 2026|Awards, Hardware|

Recognition Highlights Epson’s Strong Performance, Robust Feature Set and Future-Ready Scanning Solutions Across Its Entire Portfolio LOS ALAMITOS, Calif. – March 11, 2026 – Epson America today announced that Keypoint Intelligence, the leading market research firm and independent evaluator of print and smart workplace technology and services, recognized Epson with the BLI 2026 Scanner Line of the Year Award. Epson was named for the [...]

1103, 2026

Service Leadership Releases 2026 Annual IT Solution Provider Compensation Report

By |March 11th, 2026|Industry Insights, Managed IT|

TAMPA, Fla. — March 11, 2026 — Service Leadership Inc.®, a ConnectWise company, today released the findings of the 2026 Annual IT Solution Provider Compensation (Remuneration) Report™, the industry’s leading global resource for compensation benchmarks and best practices for IT solution providers. This Service Leadership report uniquely correlates compensation data with IT solution provider profitability. The analysis provides clear insight into how compensation strategies differ [...]

1103, 2026

ConnectWise 2026 MSP Threat Report Spotlights How Identity Abuse is Redefining MSP Risk

By |March 11th, 2026|Cybersecurity, Industry Insights, Managed IT|

TAMPA, Fla. – March 5, 2026 – ConnectWise today announced the release of its 2026 MSP Threat Report, delivering global threat intelligence and actionable guidance for Managed Service Providers (MSPs) navigating one of the most complex cybersecurity landscapes to date. The report details the most significant threats observed throughout 2025 and reflects ConnectWise’s continued evolution in helping customers secure and strengthen their businesses as [...]