The Importance of Video Messaging in PRM Initiatives
Video messaging is revolutionizing the way businesses connect with partners and get things done. It’s not just some fancy gadget to play around with; it’s quickly becoming essential. Think about it. Video messaging makes communication [...]
INFOGRAPHIC: Getting Assisted by AI
By Mark DiMattei, Keypoint Intelligence We’ve been imagining about artificial assistants all the way back with Rosie the Robot. And while we have electronic vacuums and food dishes for our pets, advancements in artificial intelligence (AI) [...]
Beyond Open Rates: Leveraging Innovative Email Marketing Trends for MSP and BSP Success
Email marketing has come a long way, baby! Gone are the days when open rates were the be-all and end-all of your campaign analytics. Today’s savvy MSPs (Managed Service Providers) and BSPs (Business Service Providers) [...]
ConnectWise Launches Modern Threat Protection with Delivery Guarantees, Setting a New Standard for MSP Cybersecurity
TAMPA, Fla., April 9, 2026 — ConnectWise, the leading software and services company dedicated to the success of IT solution providers, today announced Modern Threat Protection, a unified, AI-powered cybersecurity approach designed to help Managed Service Providers (MSPs) detect threats faster, respond more effectively, and scale protection across every client they serve. With the industry’s first 15-minute SLA in Managed EDR and agentic AI enhancements across [...]
Konica Minolta Announces First Class of 2026 Pro-Tech Service Award Recipients
Dealers Recognized for Delivering Industry-leading Service Ramsey, NJ — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), is proud to announce its Pro-Tech Service Award recipients certified in the first quarter of 2026. Konica Minolta’s Pro-Tech program requires dealers to complete assigned technical training and meet strict service response criteria to ensure they are providing the best customer and product support for their Konica [...]
Toshiba Promotes Accomplished Sales Leaders
Promotions Advance Roles & Responsibilities for Peter Morisco & Mike Maccabe LAKE FOREST, Calif., April 8, 2026 — Toshiba America Business Solutions today promotes two of the company’s most accomplished and respected sales professionals, Peter Morisco and Mike Maccabe. Toshiba Sales Leaders to Bolster Reseller Support The promotion of Peter Morisco to vice president, national dealer sales (United States) and Mike Maccabe to senior director, [...]
