The Importance of Video Messaging in PRM Initiatives
Video messaging is revolutionizing the way businesses connect with partners and get things done. It’s not just some fancy gadget to play around with; it’s quickly becoming essential. Think about it. Video messaging makes communication [...]
INFOGRAPHIC: Getting Assisted by AI
By Mark DiMattei, Keypoint Intelligence We’ve been imagining about artificial assistants all the way back with Rosie the Robot. And while we have electronic vacuums and food dishes for our pets, advancements in artificial intelligence (AI) [...]
Beyond Open Rates: Leveraging Innovative Email Marketing Trends for MSP and BSP Success
Email marketing has come a long way, baby! Gone are the days when open rates were the be-all and end-all of your campaign analytics. Today’s savvy MSPs (Managed Service Providers) and BSPs (Business Service Providers) [...]
Respected Toshiba Quartet Named Industry Stars
ENX Magazine Selects Toshiba’s Patricia Watts, Matt Bull, Darryl Elmer & Manny Sahu 2026 Difference Makers LAKE FOREST, Calif., April 27, 2026 — Leading business-to-business editorial outlet ENX Magazine today recognizes Toshiba America Business Solutions standouts Patricia Watts, Matt Bull, Darryl Elmer and Manny Sahu as 2026 Difference Makers. The honor is designed to spotlight individuals who reflect positively on their company through their willingness to cooperate, [...]
ConnectWise Advances AI Leadership with Agentic AI – zofiQ Doesn’t Just Assist, It Executes
TAMPA, FL, April 27, 2026 — ConnectWise today announced the continued expansion of zofiQ, its AI-powered platform for managed service providers (MSPs) and IT teams, with early partners reporting substantial operational improvements through automation and autonomous execution. Organizations already using zofiQ are seeing measurable results across service delivery: “We have seen an 86% reduction in escalations since integrating zofiQ within the ConnectWise Platform.” [...]
Anne Valaitis Named 2026 ENX Magazine Difference Maker for Insight, Leadership, and Client Impact
Fairfield, NJ – April 27, 2026 – Keypoint Intelligence is proud to announce that Anne Valaitis, Principal Analyst within the company’s Advisory Service for Workplace Solutions and Customer Communications Solutions, has been named a 2026 Difference Maker by ENX Magazine. This recognition honors individuals whose leadership, expertise, and commitment are making a measurable impact across the document technology and imaging industry. Anne has built [...]
