The Importance of Video Messaging in PRM Initiatives
Video messaging is revolutionizing the way businesses connect with partners and get things done. It’s not just some fancy gadget to play around with; it’s quickly becoming essential. Think about it. Video messaging makes communication [...]
INFOGRAPHIC: Getting Assisted by AI
By Mark DiMattei, Keypoint Intelligence We’ve been imagining about artificial assistants all the way back with Rosie the Robot. And while we have electronic vacuums and food dishes for our pets, advancements in artificial intelligence (AI) [...]
Beyond Open Rates: Leveraging Innovative Email Marketing Trends for MSP and BSP Success
Email marketing has come a long way, baby! Gone are the days when open rates were the be-all and end-all of your campaign analytics. Today’s savvy MSPs (Managed Service Providers) and BSPs (Business Service Providers) [...]
BTA’s e-automate Elevate & BTA IGNITE Orlando to Be Held March 19-21 in Orlando, Florida
BTA dealer members receive 2-for-1 registration Kansas City, MO — The Business Technology Association (BTA) will hold its first event of 2026, BTA IGNITE Orlando, March 19-21 at Disney’s Yacht Club Resort in Orlando, Florida. Open to office technology dealers from across the country, the event will feature: a special pre-event best practices day for e-automate users; a keynote address by IT customer service [...]
Gordon Flesch Company Earns Dual Ricoh Recognitions
By Gordon Flesch Company, on 01/15/2026 MADISON, WI – Gordon Flesch Company (GFC) has once again earned Ricoh ProVision Certified Dealer Partner status for 2026, marking the third consecutive year of recognition for outstanding service and support. In addition, GFC is proud to announce it has been named a Ricoh Production ProDealer for the first time, further demonstrating its commitment to delivering best-in-class solutions and expertise to [...]
Usherwood Marks 50th Anniversary, Honoring Five Decades of Growth
SYRACUSE, N.Y., January 9, 2026 – Usherwood Office Technology, a provider of office technology, managed services and business solutions throughout the Northeast region of the United States, is marking its 50th anniversary, reflecting on five decades of growth, innovation, and service to customers, employees and the communities it serves. Founded in 1976 by Charles and Carol Usherwood, Usherwood began as a family-run business [...]
