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26 01, 2018

MSPs and Why Clients Care About SLAs

By |January 26th, 2018|Featured, Managed Print Services|

Kathy Vogler, Communications Manager, Expedient Technology Solutions When looking to outsource IT infrastructure and remote support or to change suppliers, the client will interview and request RFP’s from multiple service providers. In addition, the client should request the standard Service Level Agreement (SLA), or the [...]

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