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25 03, 2020

Xerox Acquires Altodigital and ITEC Connect, Expanding SMB Reach in Europe

By |March 25th, 2020|Industry Insights, Managed Print Services, Software|

NORWALK, Conn. —   Xerox has acquired two leading services and technology providers, Altodigital and ITEC Connect, in the U.K. “We’re supporting small and midsize businesses seeking a modern work experience through two acquisitions in the U.K.,” said Xavier Heiss, EVP and president of EMEA Operations, Xerox. “Altodigital and [...]

26 01, 2018

MSPs and Why Clients Care About SLAs

By |January 26th, 2018|Managed Print Services|

Kathy Vogler, Communications Manager, Expedient Technology Solutions When looking to outsource IT infrastructure and remote support or to change suppliers, the client will interview and request RFP’s from multiple service providers. In addition, the client should request the standard Service Level Agreement (SLA), or the [...]