29-Jun-2020 10:17 AM

The Managed Print Services Association (MPSA) announced the winners of its 2020 MPSA Leadership Awards. Six winners were recognized in seven categories in this year’s awards. The ceremony will be held virtually in July.

The MPSA Awards were established in 2010 to honor those companies that have excelled in various areas related to the managed print field. Winners serve as shining examples to the community regarding their commitment to and expertise in MPS. The last awards ceremony was held in 2019 at the BTA Gateway to Success event in Austin, Texas.

A judging panel of industry leaders, chosen from the MPSA membership and led by members of the MPSA Executive Committee to ensure impartiality and adherence to guidelines, vetted and scored awards submissions. The company scoring highest in each category was deemed winner of the respective award.

“This year’s winners are outstanding representatives of the high-quality providers within the MPS community,” said MPSA President West McDonald. “We are pleased to be able to recognize their efforts, and though we are unfortunately not able to honor them in person for the first time in a decade, their accomplishments are no less significant. We’re looking forward to bringing the community together virtually this summer and celebrating their achievements as we celebrate the 10th anniversary of the MPSA.”

The 2020 MPSA Leadership Awards winners are:

Best MPS Software Provider: Tigerpaw Software – This award recognizes an organization that develops software for the managed print services sector, whether sales management, device management, user management, service management, or billing.

Why they won: Tigerpaw Software has won this award three years running! In an industry that can often be a little slow to accept change, Tigerpaw continues to provide world leading actionable solutions and strategies that help people even if they are not Tigerpaw customers. Their submission was filled with innovative ideas and new features that will help drive device and user-level managed print into more businesses than ever.

Best Independent MPS Provider: ImageNet Consulting – This award recognizes an Organization selling managed print services, but not owned by a manufacturer. The Organization may also be offering additional solutions around document management, document workflow, and/or business document processes.  

Why they won: ImageNet developed their own Service Dispatch Application, “NXB,” that manages the service process from call creation through close. Additionally, ImageNet provides a cloud based platform that allows their customers to easily create, manage, schedule and syndicate content to cloud connected displays and is sold on a subscription basis. They also have solutions that have allowed them to incorporate a digital signage strategy, allowing for branding, corporate communications and employee engagement.

Best MPS Professional Services Provider: GreatAmerica – This award recognizes an organization with more than one full-time employee providing training, research, financing or consultancy.

Why they won: GreatAmerica won this category because of a revolutionary approach that makes professional services integrations easier and faster. They accomplished this via their own API (Application Programming Interface) which is unique to the financial services sector.

Best MPS Innovation Award: GreatAmerica – Each year we see new developments and initiatives in MPS that have the potential to redefine the way we view the industry. This award is intended to spotlight the individual, the company, the product or process that can genuinely be hailed an innovation for the industry.

Why they won: GreatAmerica created an app called “SnappShot”, the industry’s first mobile solution to reduce manual entry, save valuable time and money, increase efficiency and dramatically reduce potential errors for dealers as they move through the financing approval process.

Best MPS Infrastructure Provider: Supplies Network – This award recognizes an organization that has no reseller agreement with end users, but provides necessary combination of components to create a successful program; e.g., distribution, parts, supplies, break/fix services, etc.

Why they won: Supplies Network’s solution stands apart because of the flexibility of their service options. They allow resellers to choose just the services they need to build a program tailored to their needs, enhance their existing program, streamline operations, or they can choose an all-inclusive CPI service. In addition, those service options can be deployed either broadly at the account level or down to the device level, offering unparalleled flexibility and scalability.

Best MPS Industry Collaboration: JustTech & PrintAnyWay – Each year we see various companies in the industry work together to make advancements by developing new products, training or programs that further the advancement of managed print services. This award is intended to recognize the best collaborative effort by multiple organizations.

Why they won: The uniqueness of the JustTech & PrintAnyWay collaboration combines the strengths of both the U.S. and Portuguese companies together even though they are oceans apart. This multi-country collaboration will open new markets for both providers and benefit MPS customers in new and creative ways.

Best MPS Support by an OEM: Xerox – This award recognizes an OEM that supports their dealer channel that sells managed print services. The organization may also offer support through pricing, programs or additional solutions around document management, document workflow, and/or business document processes.

Why they won: Xerox continues to raise the bar by offering more tailored contract options for their dealers and end-user customers so that more of them can benefit from preferred pricing. They demonstrated more affordable options for more types of customers, such as non-profits, religious organizations and government agencies, to name just a few.

About the Managed Print Services Association

The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education, and industry guidelines that unite the different segments of the industry and bring value to all those participating. For more information about benefits and memberships, visit contact us at info@yourmpsa.org.