Nuance Scanning, Cost Recovery, Voice to Text, Digital Dictation and PDF Editing Software Achieve High Rankings in 2018 Annual ILTA Survey

BURLINGTON, Mass., December 12, 2018 – Nuance Communications, Inc. today announced that several documentation and productivity solutions, spanning multiple categories, have been recognized for high usage in the legal industry again, according to this year’s annual International Legal Technology Association (ILTA) survey. Nuance solutions were cited as the most popularly used within the scanning workflow, cost recovery and voice to text categories.

The ILTA survey is the largest in the legal industry, providing deep insights into the legal technology landscape and key decision factors within the profession. This year ILTA drew input from 481 firms, including more than 92,000 attorneys and 188,000 users.

“Technologies, particularly those which automate and streamline information-intensive processes, play a huge role in improving lawyers’ daily efficiency and freeing up time to focus on strategic client needs,” says Tracey Mustacchio, Vice President of Product and Marketing at Nuance Document Imaging. “With legal tech changing so quickly, ILTA’s annual survey provides a valuable guidepost for identifying key industry trends and directions.”

In the scanning workflow category, Nuance Copitrak Scan was reported as the most widely used solution (23 percent of respondents) among organizations using this type of software, with Nuance eCopy ranking second (16 percent). Nuance’s Equitrac Scan to Me and Autostore were also recognized for frequent deployments. In the cost recovery category, Nuance Copitrak Scan repeated its first-place ranking (32 percent) from last year, with Nuance Equitrac claiming third place (17 percent).

With voice to text applications growing in popularity, Nuance Dragon occupies significant legal tech market share, with Dragon Desktop speech recognition emerging as the top solution being deployed in 2018 (48 percent), and Dragon smartphone technology, which includes the Dragon Anywhere mobile dictation application, holding the third-place position. In the digital dictation category, Dragon placed third (21 percent) in its first time ever on this list among organizations using digital dictation.

“Enhancements in accuracy, speed and convenience are leading to greater adoption of voice to text and digital dictation tools like Dragon,” says Mark Geremia, VP and GM, Nuance Dragon Professional and Consumer. “The ability to easily dictate or transcribe audio files gives lawyers tremendous flexibility in ensuring comprehensive, reliable data is captured and distributed within critical practice and case management systems.”

Finally, Nuance demonstrated significant strength and traction in the PDF editing and redacting category, gaining ground on traditional category leaders. Nuance Power PDF/Power PDF Pro ranked second at 39 percent, up a sizeable margin since last year.

About Nuance Communications, Inc.
Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language to increase productivity and amplify human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in global industries that include healthcare, telecommunications, automotive, financial services, and retail – to create stronger relationships and better experiences for their customers and workforce. For more information, please visit

Trademark reference: Nuance, AutoStore, Copitrak, Dragon, Equitrac, Power PDF and the Nuance logo are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.

Press contact:
Kelby Troutman
Nuance Communications, Inc.
Tel: 781-791-8935
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