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How Soft Costs are Hindering Your Dealership!

As an OED, you balance various different duties in order to provide clients with the best of your service offerings. In order to stay ahead of the competition, it is essential to focus on various aspects of office technology, including Document Management, Managed IT, Cybersecurity, Reseller Automation, and (now) Smart Office. OEDs often times have to send out monthly invoices – which becomes a job role in and of itself. In order to allocate time wisely and prevent pushing back other project deadlines, it is essential to understand how soft costs are hindering your dealership. When balancing between other projects and sending monthly invoices, it is essential to remember:

  1. Time is money is resources
  2. When employees complete administrative tasks, their time to complete other tasks is lost
  3. When employees complete administrative tasks, their time and talent becomes misplaced
  4. Altered perception of employee’s value – employees may feel that their contribution to the company is different than they originally anticipated, spending time completing administrative tasks instead of their current job position

Great America dives into these four components even more, explaining how soft costs can damage a business.

Click here to view the full article from Great America

By |October 3rd, 2018|Uncategorized|

About the Author:

Matt Lucina
Matt Lacina is a Vendor Relationship Manager with GreatAmerica Financial Services. Matt supports Independent Office Equipment Dealers by offering financing solutions and value-add business services to help dealers differentiate themselves, close more sales and build recurring revenue streams. Matt has been involved in lease financing since 2013. In his spare time, he loves spending time with his wife, 3 kids and working on many outside projects. Matt graduated from Mount Mercy College with a B.A in Accounting and Business Administration.