DS-870 and DS-32000 Scanners Accelerate Processes and Digitize Thousands of Paper-Based Documents Quickly

LONG BEACH, Calif. – June 18, 2020 – In the current climate, financial institutions must quickly adapt to distance banking practices to ensure employee and customer health and safety. To many small businesses and individuals, drive-through and drop-off services have become the new standard of daily interaction at retail banks and credit unions. The shift in operation has escalated the demand for financial institutions to process documentation and provide electronic record of transactions efficiently. Saving valuable time for workers, Epson America, Inc. offers cost-efficient document scanning solutions to meet this need.

According to a recent survey from Boston Consulting Group (BCG), customers are making the switch from conventional branch banking to online and mobile services.1 However, while some are able to move to online banking, most individuals still need in-branch help from banking professionals to process records and applications for loans, mortgages and debt relief. And, with Payroll Protection Program loans now available to small businesses, there is an increased need for financial institutions to process documentation.

To keep up with demand and support customers in a timely manner, it is critically important for financial institutions to have a robust paper-handling system to process multi-page documents in varying shapes and sizes. Eliminating tedious and time-consuming manual data entry, Epson document scanning solutions help to quickly digitize thousands of paper-based documents and ultimately, support customers quickly and efficiently.

“As the workplace continues to evolve, Epson provides technology solutions that help to keep the workforce safe, healthy and productive,” said Carrie Fox, group product manager, Scanners, Epson America. “Epson document scanning solutions deliver powerful and dependable features that help eliminate manual processes, allowing financial institutions to efficiently provide customers with the resources they need during this challenging time.”

Epson’s portfolio of portable, desktop and workgroup document scanners are equipped with OCR and powerful Document Capture software, allowing users to scan to online storage accounts2 and access or share documents from virtually anywhere. Ideal for a teller’s work area, the fast and space-saving DS-870 is designed for high-volume batch scanning. The large-format DS-32000 has flexible feed options to accommodate long invoices, passbooks, multi-page documents, and sealed envelopes3 for fast batch scanning in busy offices. All Epson commercial document scanners include a 3-year limited warranty4 with Next-Business-Day Replacementand most Epson models are equipped with TWAIN and ISIS® drivers for compatibility with existing document management systems.

To learn more about Epson’s document scanning solutions for businesses, please visit epson.com/document-scanners-for-business.

About Epson

Epson is a global technology leader dedicated to becoming indispensable to society by connecting people, things and information with its original efficient, compact and precision technologies. The company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Epson is proud of its contributions to realizing a sustainable society and its ongoing efforts to realizing the United Nations’ Sustainable Development Goals.

Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of more than JPY 1 trillion.


Epson America, Inc., based in Long Beach, Calif., is Epson’s regional headquarters for the U.S., Canada, and Latin America. To learn more about Epson, please visit: epson.com. You may also connect with Epson America on Facebook (facebook.com/Epson), Twitter (twitter.com/EpsonAmerica), YouTube (youtube.com/user/EpsonTV/), and Instagram (instagram.com/EpsonAmerica).

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1 Source: Boston Consulting Group, COVID-19 Set to Radically Accelerate Digital Transformation in the Retail Banking Industry, May 2020

2 With Epson Document Capture software installed on the connected Windows PC or Mac. Internet connection is required.

3 Optional carrier sheet required.

4 For more information, go to www.epson.com/3yearscannerwarranty

5 Subject to limited warranty terms and conditions. Expedited shipping not available in all areas. Road Service orders must be in by 3 p.m. Eastern Time for Next-Business-Day delivery.

EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2020 Epson America, Inc.