Service & Supplies

New Book “Copier Service Leadership Unleashed” Offers Unprecedented Insights into Service Management

Lake Wales, FL — April 3, 2024 — Veteran manager and industry expert Ken, with a wealth of experience spanning the United States Air Force, Federal Aviation Administration, and a successful career in the office equipment industry, announces the release of his groundbreaking book, “Copier Service Leadership Unleashed.” Launched on April 3, 2024, in paperback with eBook and hardbound versions to follow on April 5, this book is a first-of-its-kind [...]

Metrofuser Pledges Unyielding Support to Northeast Printer Service Organizations Amid Supply Chain Disruptions

Elizabeth, NJ- As disruptions ripple through the printer service industry due to supply chain challenges and longer lead times caused by the scaling back of suppliers’ footprints, Metrofuser reaffirms its dedication to supporting Northeast printer service organizations. The increasing number of high profile closures and reduced availability of HP printer parts across the Northeastern region have created significant hurdles for service providers along the East Coast. Metrofuser remains resolute in [...]

Katun North America Introduces Toner, Drum Units and Parts

MINNEAPOLIS – (March 2023) – Katun Corporation, one of the world’s leading suppliers to the office equipment industry, is pleased to announce the introduction of drum units, toner and parts for use in several popular imaging devices in North America. Katun Performance™ black and color drum units are now available for use in Ricoh MP C 4503/MP C 5503/MP C 6003/MP C 3003-series applications. These remanufactured drum units provide OEM-equivalent [...]