Keypoint Intelligence, the world’s leading independent evaluator of document imaging software, hardware, and services, today announced that Xerox Corporation has won the coveted Buyers Lab (BLI) 2021 Document Imaging Software Line of the Year Award.

Keypoint Intelligence, the world’s leading independent evaluator of document imaging software, hardware, and services, today announced that Xerox Corporation has won the coveted Buyers Lab (BLI) 2021 Document Imaging Software Line of the Year Award. Given once a year, this award recognizes the vendor that offers the most complete software portfolio across the range of document imaging solutions categories that the company covers on its bliQ subscription service.

To determine the Software Line of the Year Award recipient, Keypoint Intelligence’s experienced analysts consider the imaging software each leading OEM officially sells and supports via its direct and independent sales channels. The vendor’s own products and those from partner ISVs are taken into account, and the portfolio is judged on both the breadth and depth of the offerings. For the breadth aspect, analysts consider how complete each vendor’s line is across the categories of software Keypoint Intelligence covers in bliQ Solutions Center: MFP Apps & Connectors, Capture & Workflow, Document Management/ECM, Fleet Management & MPS Tools, Output Management, and others such as security, OCR, fax servers, and vertical-market solutions. Another consideration is the variety of offerings in each of those categories to suit the needs of different size organizations, from small businesses to global enterprises. Judgment on the quality of the solutions is based on Keypoint Intelligence’s hands-on evaluations, which look at ease of use, feature set, value, and other attributes.

The analysis showed that Xerox has the strongest lineup overall in three of the six categories studied: MFP Apps & Connectors, Capture & Workflow, and Fleet Management & MPS Tools. In MFP Apps & Connectors, Xerox boasts an unrivaled catalog of approximately 125 apps to extend the functionality of Xerox ConnectKey VersaLink and AltaLink MFPs, plus many more private apps that have been built by Xerox partners for their customers that are not reflected in that tally. In Capture & Workflow, the Xerox Workflow Automation Solution family stood out, with more than 40 specialized applications for needs ranging from Recruiting and HR Onboarding to Loan Application Processing to Student Billing and Advising. The company’s strong MPS program is underpinned by a range of solutions and services (under the company’s Intelligent Workplace Services umbrella) to help partners with managed print and managed document services engagements. And the company’s growing focus on verticals continues, with solutions for the education, legal, healthcare, and retail markets.

“Now more than ever, document imaging vendors need to offer software solutions that support information access, provide seamless collaboration, deliver workflow productivity, and promote cost efficiency—more likely than not with a workforce that is split between the home and office,” said Jamie Bsales, Director of Smart Workplace & Security Analysis at Keypoint Intelligence. “Xerox has demonstrated its ability to address this challenge with a wide-ranging lineup of apps, software, and services to help customers not just navigate this ‘new normal’ but actually use it to their advantage, too.”

For almost 60 years, clients in the digital imaging industry have relied on Keypoint Intelligence for independent hands-on testing, lab data, and extensive market research to drive their product and sales success. Keypoint Intelligence has been recognized as the industry’s most trusted resource for unbiased information, analysis, and awards due to decades of analyst experience. Customers have harnessed this mission-critical knowledge for strategic decision-making, daily sales enablement, and operational excellence—improving business goals and increasing bottom lines. With a central focus on clients, Keypoint Intelligence continues to evolve as the industry changes by expanding offerings and updating methods, while intimately understanding and serving manufacturers’, channels’, and their customers’ transformation in the digital printing and imaging sector.

Line of the Year Awards salute the companies that provide a broad range of hardware or software and whose products consistently performed above average throughout testing. Much consideration is also made by Keypoint Intelligence analysts and technicians in areas such as ease of use, features, and value, across an entire portfolio for that product area, with the end result being the most prestigious Buyers Lab Awards offered.

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Deanna Flanick
+1 973-797-2145
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