As an MSP, you already know that reputation is essential. After all, would you want to do business with a company that has tons of negative reviews online? Probably not. And your potential customers feel the same way. That’s why reputation management is so crucial for MSPs and BSPs.
Reputation management is the process of keeping an eye on and controlling your online presence. This includes things like monitoring your social media profiles and online reviews, responding to negative reviews in a positive way, and proactively promoting positive customer testimonials.
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