By Deborah Hawkins, Keypoint Intelligence

Digital transformation (DX) is front of mind to prepare organizations for a new level of doing business. For many, it is a phenomenal task that spans different business units and systems, processes, workflow, and culture—which are all part of this process. One of the major learnings from the COVID-19 pandemic is the need to be agile to adapt to disruptive occurrences.

Document digitization is key and represents the foundation of any digital business infrastructure. It is the process of transforming paper documents into a digital format by utilizing various tools and techniques that computer systems may use to automate processes or workflows. It is regarded as the most important phase on route to becoming a digital enterprise, and it is often the starting point for businesses on the digital journey.

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