Joint Solution Facilitates Efficient and Safe Tableside and Online Ordering, Delivery and Pickup Experiences
LOS ALAMITOS, Calif. – Dec. 8, 2020 – Epson America, Inc., a leading supplier of value-added Point of Sale (POS) systems, today announced that Rezku, provider of a full-featured POS and online ordering platform for restaurants, bars, and enterprise chains, has adopted Epson’s next-generation TM-m30II POS receipt printer to complement its solutions. With more dining room closures imminent due to the recent surge in COVID-19 cases, there is an increasing need for solutions that enable restaurants to adapt to social distancing while still maximizing revenue. The joint Rezku POS and Epson receipt printer solution helps these restaurants support social distancing guidelines. Efficient tableside self-ordering and online ordering with quick and easy check printing and touchless payments processes give restaurant customers safer delivery and pickup experiences.
“Even today, our restaurants are doing a lot of printing — from order chits to the kitchen and delivery driver instructions to customer receipts and credit card authorization slips,” said Paul Katsch, CEO and founder of Rezku. “That’s hundreds of tickets a night, and it has to happen flawlessly. Epson’s innovative printing solutions allow us to focus on innovating our technology and help restaurants adapt to social distancing while providing the reliability our clients count on. And now with the release of Epson’s next-generation POS printers, we are even more confident in our choice in Epson as the cornerstone of our solution.”
Rezku’s cloud-based restaurant platform is a comprehensive solution for all food and beverage service concepts, including fine dining, breweries, fast casual, chain restaurants and enterprises. It supports key functions that can help restaurants with social distancing while providing full services to guests. These include online ordering and delivery, mobile contactless card readers, phone takeout and delivery, self-ordering and payment for dine-in, curbside ordering, pickup and mobile payments, and preordering with timed printing to the kitchen.
Rezku POS leverages the compact, versatile and sturdy Epson TM-m30II POS printer to quickly print customer receipts, credit authorization slips and end-of night-reports. Its software allows the printer to be shared by multiple devices, and the fast print speed (up to 250 mm/sec1) lets Rezku assign four separate mobile tableside POS tablets to a single TM-m30II printer without lost print jobs, connectivity issues or any bottlenecks. In addition, guests can safely and reliably place orders and make payments right on their phones, and orders instantly go to the kitchen for printing.
“Rezku is an essential partner for Epson,” said Tom Kettell, director, Commercial Channel – North America, Epson America, Inc. “The company’s dedication to providing a full-featured cloud-based iPad POS solution with unlimited VIP service is vital for the modern restaurant that needs dependable solutions and cannot afford any downtime, especially today. Together, we can empower restaurants with the latest technology, and allow them to spend more time focusing on serving their customers in the most efficient and safest possible way while maximizing revenue, even at limited guest capacity.”
Rezku also employs the Epson TM-U220 kitchen receipt printer for its ability to withstand the rigors of kitchen operations. Even in a busy, hot kitchen environment, the TM-U220 printer meets the demands of continuous printing, sometimes for eight hours or more for high-volume restaurant clients. Rezku leverages the LAN-based version of the printer, sending multiple print jobs at a time to the kitchen from several POS stations. Rezku clients have used as many as 15 different iPad POS stations with the same printer without issue.
The joint solutions are available from Rezku today.
Rezku by Guest Innovations is located in Sacramento, California. Founded in 2012 by veteran restaurateur and technology entrepreneur Paul Katsch, Rezku provides first-class point of sale solutions that solve modern challenges faced by restaurant and bar owners. Rezku POS is a premier hospitality point of sale and online ordering platform. Please visit https://rezku.com/restaurant-pos for more information.
Epson is a global technology leader dedicated to becoming indispensable to society by connecting people, things and information with its original efficient, compact and precision technologies. The company is focused on driving innovation and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Epson is proud of its contributions to realizing a sustainable society and its ongoing efforts to realizing the United Nations’ Sustainable Development Goals.
Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of more than JPY 1 trillion. global.epson.com
For over 30 years, Epson’s advanced technology has been at work in millions of POS systems around the world. Today Epson’s Business Systems Division continues to bring industry-leading open architecture, smart technologies to the point of service.
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1 Epson’s statements about reliability levels are only estimates based on normal use of the printer using tested media only. See www.epson.com/testedmedia for more information on Tested Media. These reliability statements are not warranties of the media or Epson’s printers, and the only warranties for printers are the limited warranty statements for each printer.
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