Managed IT

Function4 Provides Small to Mid-Sized Businesses and Non-Profits with Artificial Intelligence Acceptable Use Policies

Leading MTSP Introduces AI Acceptable Use Framework to Protect Organizations While Unlocking Productivity Gains PARIS/SHERMAN, TX – January 20, 2026 – Function4, a leading managed technology services provider (MTSP), announced today the rollout of Artificial Intelligence (AI) Acceptable Use Policies and Framework designed to help small and mid-sized businesses (SMBs) as well as non-profit organizations safely adopt AI without exposing themselves to unnecessary risk. AI tools are now widely used [...]

Pacific Office Automation Reaches $500 Million in Annual Revenue, Extending 49-Year Growth Streak

Growth aligns with industry research pointing to increased demand for integrated technology and services Portland, OR – January 22, 2026 – Pacific Office Automation (POA), the largest office equipment reseller and managed services provider in the nation, announced that it surpassed $500 million in annual revenue, finishing 2025 at over $507 million, marking 49 consecutive years of growth. The announcement was made during POA’s annual kickoff meeting in Portland, Oregon, which brought [...]

ConnectWise To Acquire zofiQ –Bringing AI-Powered Automation to IT Solution Providers

zofiQ AI agents embedded in ConnectWise PSA help IT Solution Providers resolve more tickets with the same team, deliver more consistent service, and unlock capacity for higher-value customer work. TAMPA, Fla., January 20, 2026 – ConnectWise, the leading software and services company dedicated to the success of IT Solution Providers, today announced it has acquired zofiQ, an agentic AI company purpose-built to automate high-volume service desk operations. With zofiQ, ConnectWise is accelerating the Age of Autonomous Service, empowering teams to scale service delivery and reduce [...]