ConnectWise To Acquire zofiQ –Bringing AI-Powered Automation to IT Solution Providers
zofiQ AI agents embedded in ConnectWise PSA help IT Solution Providers resolve more tickets with the same team, deliver more consistent service, and unlock capacity for higher-value customer work. TAMPA, Fla., January 20, 2026 – ConnectWise, the leading software and services company dedicated to the success of IT Solution Providers, today announced it has acquired zofiQ, an agentic AI company purpose-built to automate high-volume service desk operations. With zofiQ, ConnectWise is accelerating the Age of Autonomous Service, empowering teams to scale service delivery and reduce [...]
Impact Launches AI Services for Mid-Market Businesses
New practice follows 12+ months of field testing and includes 4–6 week AI pilots to show measurable business ROI LAKE FOREST, IL, January 05, 2026 /24-7PressRelease/ — Impact Networking, a national managed service provider, announced the launch of its AI consulting services practice today. The AI consulting services are designed to help mid-market organizations move from exploration to measurable business results. Led by Chief AI Officer Jon Evans, Impact’s AI consulting [...]
Function4 Delivers Strategic Business Reviews to Help Organizations Capitalize on Today’s Technology
Leading Managed Technology Services Provider Accelerates Customer Productivity and Profitability SUGAR LAND, TX – December 19, 2025 – Function4, a leading managed technology services provider (MTSP), announced the expansion of its Strategic Business Reviews (SBR), designed to help organizations maximize their technology investments. With many small to mid-sized business owners either under-resourced or undereducated on the latest innovations in the IT and cybersecurity space, Function4 has stepped in to serve as [...]
