Industry Insights

ECI Software Solutions Transforms Field Service Operations with Newest Fleet Tracking Software, Powered by Azuga 

Solution delivers real-time vehicle intelligence, helping field service teams optimize dispatch, improve visibility, and deliver more accurate arrival times. FORT WORTH, Texas, February 10, 2026 – ECI Software Solutions, Inc. (“ECI”), a leader in AI-powered, cloud-based business management software and services, today announced the introduction of its fleet tracking integration into its Davisware GlobalEdge and Vision field service products, with leading fleet telematics provider Azuga. ECI’s fleet tracking software brings real-time fleet intelligence directly into ECI’s platforms, helping organizations modernize dispatching while improving visibility and accountability across their operations. Live GPS data, automated geofencing, and time-stamped vehicle location information are now directly embedded into dispatch and work order workflows. These [...]

Konica Minolta Honors Final Class of 2025 Pro-Tech Service Award Recipients

Dealers Recognized for Delivering Industry-Leading Service Ramsey, NJ — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), is proud to announce its final 2025 Pro-Tech Service Award recipients, certified from October 1 through December 31, 2025. Konica Minolta’s Pro-Tech program requires that dealers complete assigned technical training and meet strict service response criteria to ensure they are providing the best customer and product support for their Konica Minolta devices in the field. [...]

Square 9 Launches Readiness Checklist [How AI-Ready Are Your Document Processes?] to Operationalize AI for Growing Businesses

A practical guide transforming AI interest into structured action New Haven, CT. January 22, 2026 – Square 9 Softworks has released a detailed checklist to prepare teams for AI-powered success. Square 9 is a leading name in AI-powered intelligent information management. Their checklist, ‘How AI-Ready Are Your Document Processes?’ covers foundational requirements like data readiness, workflow prioritization, security considerations, and change management. AI adoption has skyrocketed, with 88% of businesses using it (Business News [...]