SCHAUMBURG, IL, Issued August 15, 2025… Pulse Technology (https://pulsetechnology.com), a technology company serving the IT, Managed Print Services and other needs of businesses throughout the Midwest and beyond, has promoted Paul Miceli to the position of Director of its Audio Visual division.

In this role, Miceli leads a division that has spun off from the Managed Services (IT) division and will promote two new service models, CRaaS (Conference Room as a Service) and AVaaS (Audio-Visual as a Service).

The concept changes AV from a commodity (“if it breaks, fix it or replace it”) to an ongoing monthly business model, introducing CRaaS (Conference Room as a Service) and AVaaS (Audio Visual as a Service) modeled after the SaaS (Software as a Service) concept. Pulse Technology’s AV team works with clients who use conference rooms on an ongoing basis, managing their AV needs, and providing hardware, software, service, labor ad ongoing maintenance similar to what would happen under an MSP plan. Miceli plans to expand the number of CRaaS and AVaaS clients; their work includes indoor and outdoor venues.

Paul Miceli, a 25-year plus veteran of the 70-year, multi-generation family business, studied at the Illinois Institute of Technology, and holds a number of industry certifications, including Sharp, Lenovo & MSPA. In his spare time, he races his Mustang on the road courses at the Autobahn and Gingerman. He lives on a farm and raises Rocky Mountain horses.

Vince Miceli, Vice President of Technology at Pulse Technology, explains. “We’re excited about the AV division spinning off on its own as a stand-along department within our company, and Paul’s background, experience and knowledge makes him the ideal person to lead this growing division. We look forward to our continued expansion in this growing area.”

About Pulse Technology

Pulse Technology is a leader in the field of print management, network services (IT), and other office solutions including furniture design and sales, office products, mailing equipment and their supplies, as well as custom and promotional products, with a history dating back to 1955. Pulse Technology is the re-branded name for several well-known area businesses: Des Plaines Office Equipment, McShane’s, and Kramer Leonard. With locations in Merrillville, IN, Schaumburg, IL, and also serving the Brookfield, WI area, Pulse Technology meets the needs of businesses across the Midwest.

The firm provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. The firm has won the Sharp Document’s Hyakuman Kai award for sales excellence since 1988 and the Elite Dealer by The Week in Imaging since 2007 and has been named to the Inc. 5000 list for fastest-growing businesses across the United States. Pulse Technology has also won the Better Business Bureau’s Torch Award, and the ENX Magazine Difference Maker recognition. Pulse Technology has also been named as a “Best Place to Work in Illinois” for 2021, 2022, 2023,  2024 and 2025. For additional information, please call 847-879-6400 or visit https://pulsetechnology.com. Pulse Technology’s LinkedIn page is https://www.linkedin.com/company/pulse-tech/

Jim Farrell
P.O. Box 2
Kingston, MA 02364
617-429-7990

SOURCE Pulse Technology