Texas car dealership, Moritz of Forth Worth was able to provide a higher level of customer service for their clients, through implementing business automation processes and digitizing paper with DocuWare.
Read the excerpt from their blog below:
Car dealerships spend a lot of time and money managing and filing all the documentation needed to sell, warranty and service vehicles. DocuWare car dealership customers, like Moritz, benefit from digitizing paper and automating processes across dealership departments and locations – all integrated with their car dealer software. Here’s how Jeff Robinson, Fixed Operations at Moritz, summarizes the benefits of business automation:
“Our ability to track long service issues and access complete vehicle information from any one of our locations has made customer service rise to new levels of satisfaction. Internally, we benefit as well, now that warranty audits are stress free. We know every document will be in our system, eliminating worry of large fines for missing documentation.”
We couldn’t have said it better ourselves. Get the details on Moritz’s success here.
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