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Lexmark Introduces Smart Document Capture for Insurance

Lexmark International, Inc., a global imaging solutions leader, today announced the availability of Lexmark Smart Document Capture for Insurance, a solution that leverages the Lexmark smart multi-function printer (MFP) to help insurers digitize key processes to better serve customers, gain efficiencies and ensure compliance. “Insurance customers today expect to interact through digital channels that provide a simple, convenient and consistent experience,” said Larry Early, Lexmark global industry director. “Despite progress [...]

By |September 18th, 2017|Hardware, Software|

ECi Names David Collyer New SVP

The company’s latest recruit will be focusing on improving customer service operations and anticipating customers’ needs. ECi Software Solutions has announced that David Collyer has been appointed the company’s Senior Vice President of Global Customer Experience, directing customer services “to further ECi’s focus on anticipating and meeting customers’ needs”. Before his recruitment by ECi, Collyer was Vice President of Customer Care at One Technologies, LP, a mobile products company, and [...]

By |September 15th, 2017|Industry Insights, Software|

PrintFleet Releases New Integration with HP’s Smart Device Services

The company announced that it has released the first stage of its integration with HP’s Smart Device Services (SDS) for improved HP device management. Available through the latest versions of DCA Pulse and PrintFleet Optimizer (PFO), resellers can take advantage of a simple two-click install process to enable the HP SDS integration. Additionally, PFO users may choose to enable the integration at any time during the initial DCA Pulse install [...]

By |September 6th, 2017|Software|
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